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Program Assessment
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Program
View Assessment Details
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Federal Mediation and Conciliation Service
The mission of the Federal Mediation and Conciliation Service (FMCS) is to prevent or minimize the economic cost of work stoppages resulting from labor disputes. The FMCS uses mediation to reduce the incidence and duration of work stoppages and to promote practices and provide solutions that improve labor harmony.
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Rating
What This Rating Means |
PERFORMING Adequate
This rating describes a program that needs to set more ambitious goals, achieve better results, improve accountability or strengthen its management practices.
- The FMCS has developed measures that track progress toward the primary program purpose. It is on track to meet long-term and annual goals, but the program does not measure its long-term impact with respect to its secondary mission and several targets are based on historical trends and do not ambitiously estimate the impact the FMCS might have on such trends.
- The FMCS has developed measures that track progress toward the primary program purpose. Several targets are based on historical trends and do not ambitiously estimate the impact the FMCS might have on such trends. The FMCS is on track to meet long-term and annual goals, but the program does not measure its long-term impact with respect to its secondary mission.
- The FMCS uses strong financial management practices. Budgets, expenditures, and open obligations are examined monthly, and the FMCS has received unqualified opinions in its audits since 1996. While managers are held accountable for quantifiable performance results, the agency's performance management could be improved by estimating impacts of alternative levels of funding on expected performance.
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Improvement Plan
About Improvement Plans |
We are taking the following actions to improve the performance of the program:
- Establishing an efficiency measure that demonstrates improved efficiency in achieving program goals.
- Including information on what impacts alternative levels of funding might have on expected performance in budget requests and justifications.
- Developing a means to identify stoppages that most threaten to cause a substantial interruption of interstate commerce, impair the national defense, and disrupt the provision of health care services.
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