Skip to main content
 
  • Click to open or close the program search boxShow Me Programs
    • Show me the programs that are
      performing Go
    • Show me the programs that are
      not performing Go
ExpectMore.govExpectMore.gov home pageEXPECT FEDERAL PROGRAMS TO PERFORM WELL, AND BETTER EVERY YEAR.
 
Program Assessment

Program

View Assessment Details

FAA Air Traffic Services

The Air Traffic Organization provides guidance and control to air traffic. Both commercial and private aircraft receive control instructions, ensuring the safe operation of the national airspace.

Rating

What This Rating Means

PERFORMING
Adequate

This rating describes a program that needs to set more ambitious goals, achieve better results, improve accountability or strengthen its management practices.
  • Air Traffic Organization continues to improve performance and contain costs.
  • The program lacks efficiency measures and targets. Program also lacks cost effectiveness in program execution.
  • Program is aware of management challenges but is working to resolve them too slowly. Program hopes to achieve controller staff savings of ten percent by 2010 through productivity improvements.

Improvement Plan

About Improvement Plans

We are taking the following actions to improve the performance of the program:

  • FAA has implemented a performance management system to complement its strategic Flight Plan.
  • The Air Traffic Organization has developed efficiency measures, cost per controlled flight, and is developing targets.
  • A 10 year strategy for the air traffic control workforce was published in December 2004 and updated in August 2006. Annual updates will be conducted.

Learn More
The content on ExpectMore.gov is developed by the U.S. Office of Management and Budget and Federal agencies.