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ExpectMore.govExpectMore.gov home pageEXPECT FEDERAL PROGRAMS TO PERFORM WELL, AND BETTER EVERY YEAR.
 
Program Assessment

Program

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Financial Management Service Collections

This government-wide program collects, deposits, and accounts for Federal revenue (taxes, duties, fees, fines, sales, leases, loan repayments, and donations).

Rating

What This Rating Means

PERFORMING
Effective

This is the highest rating a program can achieve. Programs rated Effective set ambitious goals, achieve results, are well-managed and improve efficiency.
  • The program has a clear purpose, is well designed and well managed. The program effectively collects, deposits, and accounts for approximately $2.7 trillion in revenue on behalf of Federal agencies each year through a network of more than 10,000 financial institutions.
  • The program must develop stronger policies and techniques to ensure its program partners (customer Federal agencies and agent commercial banks) work toward achieving the long-term goals of the program. In 2005, 79 percent of Federal receipts were collected electronically. The goal of the program is to reach 90 percent by 2010.

Improvement Plan

About Improvement Plans

We are taking the following actions to improve the performance of the program:

  • Eliminating paper checks by converting them into electronic data or truncating them so only the image of the check is processed.
  • Partnering with Customs and Border Protection to convert the $20 billion in customs fees CBP receives annually into electronic collections via Pay.gov.
  • Piloting and implementing TGAnet, an automated system designed to eliminate the paper deposit tickets that accompany over-the-counter deposits by Federal agencies at financial institutions.

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