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ExpectMore.govExpectMore.gov home pageEXPECT FEDERAL PROGRAMS TO PERFORM WELL, AND BETTER EVERY YEAR.
 
Program Assessment

Program

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FAA Air Traffic Organization - Technical Operations

ATO-Technical Operations is responsible for maintaining and modernizing equipment needed in the national airspace system to deliver air traffic services. It fields, repairs, and maintains a huge network of complex equipment, including radars, instrument landing systems, radio beacons, runway lighting, and computer systems.

Rating

What This Rating Means

PERFORMING
Adequate

This rating describes a program that needs to set more ambitious goals, achieve better results, improve accountability or strengthen its management practices.
  • The ATO-Technical Operations program has a clear purpose that focuses on maintaining and modernizing equipment needed in the national airspace system to deliver air traffic services.
  • ATO-Technical Operations has long-term outcome measures, tied to specific programs and projects, which support the accomplishment of Department of Transportation and Federal Aviation Administration goals. However, the program needs to complete baselining and develop ambitious targets for many of its annual measures.
  • ATO Technical Operations has program evaluations of several components of the program including safety and capital acquisitions, however it has not completed a broader evaluation of its entire performance. The program has also not completed any comprehensive studies or cost benefit analyses to determine if the organization is achieving efficiencies.

Improvement Plan

About Improvement Plans

We are taking the following actions to improve the performance of the program:

  • Complete baseline of annual performance measures and use data to set ambitious targets for those measures.
  • Conduct a comprehensive study or cost benefit analysis to evaluate program efficiencies.
  • Conduct a broader evaluation of the program's operations - including staff, operational structure, and overall performance.

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