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ExpectMore.govExpectMore.gov home pageEXPECT FEDERAL PROGRAMS TO PERFORM WELL, AND BETTER EVERY YEAR.
 
Program Assessment

Program

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Resident Opportunities and Self Sufficiency

The Resident Opportunity and Self-Sufficiency (ROSS) program provides grants for supportive services and resident empowerment activities in public housing. The program awards grants through a competitive process to State and Local public housing agencies and resident groups.

Rating

What This Rating Means

NOT PERFORMING
Results Not Demonstrated

A rating of Results Not Demonstrated (RND) indicates that a program has not been able to develop acceptable performance goals or collect data to determine whether it is performing.
  • The program struggled for several years over the best way to achieve its purpose. As a result, the program was recently modified administratively to the single eligible use of service coordinators, who assist families to move to economic self-sufficiency and/or elderly and disabled residents to maintain independent living.
  • Research has shown that service coordinators in other program benefit occupancy and rent collection functions as well as reduced evictions and maintenance costs.
  • The redesigned program has taken actions to measure its results in the future.

Improvement Plan

About Improvement Plans

We are taking the following actions to improve the performance of the program:

  • Completing the development and implementation of performance tracking systems.
  • Developing annual and long-term, outcome oriented performance indicators that measure success in service enriched housing for the elderly.
  • Adding measure to compare the annual increase in earnings of participants to the annual cost of the salary of service coordinators.

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