Q: Will I be able to challenge coverage decisions by my insurance plan?

You will have access to new insurance choices in the same insurance marketplace where all members of Congress will buy their insurance. Either way, there will be new protections from insurance company abuses, and tax credits will make coverage more affordable.

A: Yes.

Every insurance plan will be required to have a process for resolving disputes around your benefits and coverage, and you’ll be able to appeal any plan decisions that you disagree with to an independent appeals process.
Beyond that, States will receive support to set up independent offices to assist consumers with filing insurance complaints and appeals.