White House Author
Randall Leeds and Brian T. Rice are two developers that helped create an open source Social Services 211 system for the Portland, Oregon area. Their project is in the preliminary stages, but has already won an award at the Open Gov West Conference held in the city. Also known as the “Redirectory Project,” the community edited social services directory builds an open platform that any city can use and edit. Many social services organizations experience a high amount of referrals to other programs due to inquiries that are for resources that the organization isn't equipped to handle, such as an individual visiting a shelter in search of food when in fact the shelter only supplies showers and beds.