John Ficca is the Director of Hands On Educational Services. Prior to this role, John taught special education to public school students of all grade levels. In 1998, with the help of the Hyatt Hotels Corporation and the Florida Department of Education, he founded Hands On to assist adults with learning and physical disabilities so that they can lead more productive and successful lives. John even returned to school to learn American Sign Language so that he could better communicate with his students who are deaf. Hands On @ Hyatt has graduated over 1,500 adults with disabilities at 32 Hyatt Hotels all across the country.