Nosheen Hydari, AMFT, is a crisis therapist for the Emergency Services On-Call team at Community Counseling Centers of Chicago (C4). C4 is a leading community mental health agency in Illinois, providing a comprehensive range of mental health services, crisis intervention and substance use treatment to more than 10,000 low-income children, adults, and families each year. In her role at C4, Nosheen provides crisis assessments for hundreds of children and adults in severe psychiatric distress, many of whom are victims and/or perpetrators of violent acts. She supports individuals and families by helping to de-escalate their psychological symptoms, offering an appropriate level of care in either psychiatric hospitals or outpatient therapy settings. Much of Chicago’s inner-city gun violence involves individuals and groups whose psychological distress has been overlooked. Nosheen’s role at C4 serves to battle the root cause of these overlooked problems by helping people access the appropriate resources they need to address their mental health challenges.